NEL​FITNESS

Schedule a FREE consultation to get started.

INITIAL HEALTH ASSESSMENT = $150

The initial health assessment is a one-time fee. 
Choose to invest in a fitness and/or nutritional package and this fee will be applied to the package of your choice.

CANCELLATION / RESCHEDULING FEE = $35.00

Must provide cancellation/reschedule notice 24 hours prior to all appointments/sessions to avoid the penalty fee.

• RESCHEDULING – You can reschedule a session within the corresponding week of the session.

• CANCELLATIONS – Cancellation allowance is based on the purchased package.

  • The Standard Package allows for one canceled session within package cycle.

  • The Preferred Package allows for two canceled session within package cycle.

  • The Premium Package allows for three canceled session within package cycle.

Canceling more than the allotted sessions will result in the forfeit of those sessions.

EXPIRATION DATE OF SESSIONS

All nutritional, detox, class packages/sessions expire six months from date of purchase.

Personal training packages must be utilized within the package cycle (1 month). To accommodate rescheduling needs and cancellations a grace period has been provided for the standard, preferred, and premium packages.

Please see “cancellations” for more details.

• The standard, preferred and premium training package cycle is 1 month.

  • The Standard Package offers 4 sessions per month. It was designed for people who want to train once per week.

  • Preferred Package offers 8 sessions per month. It was designed for people who want to train twice per week.

  • Premium Package offers 12 sessions per month. It was designed for people who want to train three times per week.

• The Freedom Package offers 20 sessions. This package gives you the freedom to train as often as desired within a three month period. The freedom package expires three months from the date of purchase.

NO SHOW = Forfeit Session

Clients forfeit their session if they do not call to reschedule and/or do not show up to their scheduled appointment.

REFUND REQUIREMENTS
Refund requests must be provided within two weeks from the date of purchase.

1. Personal Training Packages – A refund can only be applied to unused training sessions.

2. Nutritional Packages – A refund can only be applied to unused nutrition education sessions.
   Products included in the nutritional packages were provided to you at no cost and are not eligible for a refund.

3. Products may be returned and refunded (minus shipping charges) within 2 weeks of the date they were shipped.

In order to receive a full refund for an item:

• The item must be unopened and in new and resalable condition.

• The item must have all original packaging, parts, and accessories.

• The item must not be a custom product.

SESSION INVENTORY

Without a written notice expressing interest to cancel the training program, all personal training packages are considered active and the next cycle will automatically bill. If paying cash or check, please have payment ready prior to the start of your next scheduled session. If no sessions are in your inventory after a 24-hour period of completed sessions, clients are charged single session rate.

GROUP CLASSES

Maximum participants per class is 5 || Minimum participants per class is 2

Create a class with friends and family and distribute class cost between participants at your discretion.